Returns & Exchanges
Purchase didn't quite work out? No problem, because Cottage840.com offers an easy, no-hassle return policy.
You can return most new and unopened items (with the following exception):
Items must be returned in new and unused condition and contain all original packaging. Used items that are returned need to have original receipt and will be subject to a restocking fee of at least 20% Returns must be received within 30 days from the date of purchase.
If your return is a result of our error, the full cost of the merchandise and ALL shipping charges will be refunded.
If the return is not a result of our error and your item is returned unopened we will refund the full cost of the merchandise minus shipping charges. If you received free shipping a $10 USD shipping fee will be deducted from your refund amount. You are responsible for the shipping cost to return the item.
Expect to receive your refund within seven to ten business days from the time that your return/exchange is received by Cottage840. This will give us enough time to inspect the item(s) that were returned and for the credit card company to process the refund amount back onto your credit card.
WHERE DO I RETURN ITEMS?
840 Myrtle Terrace Naples, Fl 34103
Attn: Customer Service
If you have any questions, please email us at cottage840.com. Or, please call 1-239-207-5496